Skip to content

FAQ

Answers to common questions about buying, wallets, withdrawals and security.

Buying

How is the price of DOTO set?

Each step has a fixed price announced before it starts. Steps change with time only and, as planned, each step costs more than the one before it.

How do invite codes and invite links work?

Signing up during the private sale needs one of two things: an invite code, which works for one account, or the invite link of someone who has bought. After that, no code is needed. From step 1 on, no code is needed at all. Every buyer has their own invite link on the panel’s “Invite & rewards” page, and earns 5% of every purchase by a friend who came through it, one level only. In the private sale each buyer can invite up to 100 people, and someone who came with a code up to 100.

What happens if a step sells out?

If less volume is left than you asked for, only that much is bought, and only that much is charged; the rest stays in your balance or wallet. Once the volume reaches zero, buying is closed until the next step starts.

Account, deposits and withdrawals

What do I need to buy?

There are two ways. With email: sign in to the panel and send USDT on BNB Smart Chain (BEP-20) from any exchange or wallet to your personal deposit address; you need no wallet and no BNB to buy, because the site pays the fee. You enter a wallet address only once withdrawals open. With a wallet: connect Trust Wallet or MetaMask and send USDT to your deposit address the same way; buying then takes only a free signature in your wallet, and the site pays the fee. Only sending USDT from the wallet itself needs a little BNB for its fee.

How does email sign-in work? Is there a password?

There is no password. You enter your email and get an 8-digit code that works for 10 minutes; if you have no account, one is made right there. If the email doesn’t arrive, check your spam folder. Never give the code to anyone, support included.

What is the personal deposit address?

Each account has its own deposit address, made from your account, and it never changes. Send only USDT on BEP-20 to it. What arrives there is your balance, and only two things can happen to it: it buys DOTO for you, or it is withdrawn to the wallet you enter yourself. No one, not even the site, can send it anywhere else.

Where do I enter my withdrawal wallet, and can I change it?

On the “Withdraw” page, once withdrawals open. The address becomes active 48 hours after you enter it, and a warning email comes to you; if it wasn’t you, message support within those 48 hours to cancel it. During those 48 hours you can change it yourself; after that only support can. Give your own wallet’s address, not an exchange’s: exchanges don’t accept a token they haven’t listed, and it would be lost.

When is my purchase recorded?

A few seconds after you press buy, it is recorded on the blockchain. You then see it in the panel, under “Assets” and “History”.

What are the minimum and maximum purchases?

Each purchase is at least 10 USDT, and each account or wallet can buy up to 20,000 USDT in each step.

Can I get back money I haven’t spent?

Withdrawals from the panel aren’t open yet and will open soon. Until then your balance stays at your personal deposit address, and it can only buy DOTO for you or be withdrawn to the wallet you enter yourself. So deposit only what you mean to spend.

Wrong network

What if I send on the wrong network or token?

Deposits are USDT on BNB Smart Chain (BEP-20) only, to your personal deposit address in the panel. USDT on another network, such as TRC-20 or ERC-20, won’t reach your balance and may be lost; when you withdraw from an exchange, choose the BSC or BEP-20 network. Never send to the USDT contract or any other address. If you sent another BEP-20 token to your deposit address by mistake, it can be returned to your wallet; message support with the transaction hash.

Can I buy with rials?

There is no direct purchase with rials. Buy USDT with rials at an exchange, then withdraw it on the BSC (BEP20) network to your personal deposit address in the panel. We don't sell DOTO by card transfer or for rials; if anyone offers that in our name, don't pay.

DOTO withdrawals

When does DOTO reach my wallet?

Your purchase is yours from that moment, but DOTO withdrawal is still “coming soon”. From listing, move whatever has been released to your wallet whenever you like with “Receive DOTO” on the “Assets” page.

Why can’t I withdraw my DOTO yet?

DOTO withdrawals open at listing. Step 0 (private sale) DOTO is released in four parts: 25% at listing and 25% every 30 days. DOTO from steps 1 to 10 is released all at once at listing. The listing date isn’t known yet and will be announced beforehand.

What does receiving cost?

DOTO charges no fee. If you signed in with email, the site pays the network fee too. If you connected your wallet, buying is still free: your wallet only signs, at no cost. Only what you do straight from your wallet, such as sending USDT or receiving DOTO, needs a little BNB for the network fee, usually under a cent.

Security

Can DOTO access my funds?

No. The site never sees your wallet’s keys or recovery words. The USDT of each purchase goes straight to the treasury, and your DOTO sits in a contract that not even we can touch. The balance at your deposit address can only be spent on DOTO for you, or sent back to your own wallet.

I lost my wallet’s recovery words.

Your DOTO belongs to your wallet’s address and can only be received with that wallet; no one, not even us, can move it to another wallet. Keep your recovery words on paper in a safe place, and never give them to anyone.

What is the anti-phishing code?

A phrase you choose on the “Account security” page; from then on it appears at the top of every DOTO email. If an email in DOTO’s name doesn’t show it, it is fake: don’t reply, and don’t click its links.

What if someone gets into my email?

They could sign in to your account, but they can’t send your money or DOTO anywhere else: the balance can only buy for you or be withdrawn to the registered wallet, and every new wallet address waits 48 hours and sends you a warning email, so there is time to cancel it. Still, keep your email’s password strong, turn on its two-step verification, and if in doubt, sign out of all other devices on the “Account security” page.

Could not find the answer?

Reach DOTO support on Telegram from the contact page.

Contact support